Help

We're here to help.

Real responses from a real person, not a chatbot. Most messages get a reply within one business day.

Email support

For bug reports, billing questions, feature requests, or account help.

toptrainerapp@icloud.com

Typical reply within 24 hours, Monday – Friday.

Common questions

When emailing, please include:

  • The email you used to sign up
  • iPhone model + iOS version
  • App version (Profile → Account)
  • What you were doing when the issue happened
  • Screenshot or screen recording if applicable

Tip: the in-app Profile → Advanced → Report a Problem button pre-fills all of this for you.